Visitor Agreement
Protecting your privacy
We are committed to providing you with the highest levels of customer service. This includes protecting your privacy. Below is information that we are required to communicate to our customers. We recommend that you keep this information for future reference.
Your personal information
Personal information held by us may include your name, date of birth, current and previous addresses, telephone or mobile phone number, email address, bank account or credit card details, occupation, driver's licence number. We collect personal information in a number of ways, including:
directly from you, for example, when you provide information by phone, in application forms or other agreements, or when you submit your personal details through our websites,
from third parties such as our related companies, credit reporting agencies or your representatives,
from publicly available sources of information,
when you visit our websites.
How we use your personal information
Your personal information may be used to:
verify your identity;
assist you to subscribe to our services;
provide the services you require;
administer and manage those services, including charging, billing and collecting debts;
inform you of ways the services provided to you could be improved;
conduct appropriate checks for credit-worthiness and for fraud;
research and develop our services;
gain an understanding of your information and communication needs in order for us to provide you with a better service; and
maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
When we disclose your personal information
We will not disclose your personal information to any third party, unless otherwise authorised by you and required by a third party such as a credit reporting agency.
How to contact us
We can be contacted between 9am to 5pm Monday to Friday EST.
Click Here for a full list of contacts